Terms & Conditions

 

Terms and Conditions for Fit Me In.com.au Online Booking System- Salons

Updated January 2010

Please read the following terms and conditions carefully and print off a copy for your files:

1. This agreement commences on the date that you agree to these terms & conditions and continues until the termination date as defined in this agreement.

2. You must maintain accurate and up to date information about your salon/s submitted and accepted by us (at our absolute discretion) on Fitmein.com.au including details about:

o Standard rates and prices for your goods and/or services (including GST and all applicable commissions)
o Booking conditions
o Cancellation policy
o Salon facilities
o Anything that affects or will affect your salon in any material way that could be an inconvenience to customers or cause customers to be misled, such as (without limitation) closure of any complex facilities, car parks or other client facilities, refurbishment or renovations on or near your property, extreme weather conditions or other events of Force Majeure known to you.

Such information must be maintained in your salon profile on the salon admin site.

3. You must ensure that your information technology systems are at all times compatible with the fitmein.com.au on-line booking system and capable of taking bookings online through the Fit Me In system.

4. You must honour all bookings made at your salon through Fit Me In.com.au in accordance with the representations you make to the customer and upon presentation of either a printed voucher, an SMS (for non-computerised salons) or notice via the Fit Me In software advising of confirmation of booking.

5. You acknowledge and agree that:

o It is your sole responsibility to ensure that you regularly update appointment data so that availability of appointments displayed on the Fit Me In website is accurate and up to date;

o appointments offered by You cannot be retracted once an online booking has been accepted through Fit Me In.com.au.

o Fit Me In is not responsible for any double bookings that may occur as a result of a failure by you to update appointment data, and in the event of a double booking you must honour the Fit Me In booking first.

6. All monies paid by customers through the Fit Me In.com.au system will be held by us in escrow until the services to which the money relates have been availed. Subject to clause 11, we will remit such money to you via electronic funds transfer to your nominated bank account, less all applicable commissions and GST, by the Friday of the week following the week in which the services have been provided by you. We will generate online a weekly tax invoice which will show our commission earnings (and the relevant GST component). This document will also contain booking information for the week of your records. You have no entitlement to such money until the services to which the money relates have been availed.

7. We are entitled to a minimum commission of 10% of the “sale value” of any goods and/or services booked at your salon through Fit Me In.com.au. The actual commission rate charged is dependent on the service level chosen by you when signing up to use Fit Me In.com.au. The “sale value” of goods and/services is taken to be the GST inclusive price paid by the customer (inclusive of any discount that may apply).8. You must ensure that the sale price of any goods and/or services offered by you on Fit Me In.com.au is the same as or less than your standard rates and prices at your salon.

9. You acknowledge and agree that a discount of 10% will be automatically applied to the standard rates and prices of goods and/or services advertised on Fit Me In.com.au, if the relevant appointment has not been booked (or alternatively removed by You) within 48 hours of the date and time of the availability of those goods and/or services. It is the responsibility of the salon to remove any advertised appointments prior to this time should they not desire the discount applied.

10. If you are unable to provide your service after a booking has been confirmed you must provide an alternative service of similar or better standard, which is acceptable to the customer. In these circumstances we are still entitled to all amounts payable by you under this agreement as if the booking had been honoured and completed.

11. You warrant that you have and will maintain all necessary licenses and approvals from the relevant authorities relating to your salon, and will continue to conduct your business in a lawful manner for the duration of this agreement.

12. You must maintain public liability insurance of at least $5,000,000.

13. You authorise us to apply monies received from customers in respect of services availed or money owed by us to you (whether as commission or otherwise), in payment of any amount owed by you to us, for any reason, if required.

14. You must not use the Fit Me In.com.au logo or name or any other intellectual property owned by us without our express written consent.

15. You indemnify us, our agents, employees and contractors against any claim, demand, liability, loss (including loss of profits and consequential losses), proceedings, fines or costs of any kind arising from but not limited to: o Your breach of this agreement or any express or implied warranty;

o Any error or misdescription in information provided to us by you or through the Fit Me In.com.au website;

o The availability or quality of the goods and/or services offered by you;

o Any information you provide to us or through the Fit Me In.com.au website breaching the intellectual property rights of any third party;

o Loss of, damage to or theft of property.

o Loss of life, injury, or loss of enjoyment, in connection with the goods and/or services offered by you;

o Any external administration you may be subject to. 16. You must advise us within 7 days if you sell your business or if your ownership changes. Prior to finalising the sale you must pay any money owing to us. A new agreement will need to be entered into once the sale or change of ownership is complete.

17. We may sell under the terms of this agreement any of your goods and/o services advertised on Fit Me In.com.au to any third party.

18. The parties will keep the terms of this agreement confidential.

19. You will advise us immediately if you become subject to external administration of any kind, including the appointment of a trustee in bankruptcy, receiver or liquidator.

20. We may at any time suspend from sale services relating to any or all of your salons in our absolute discretion.

21. Either party may terminate this agreement without cause by giving the other party one months notice of termination. Any bookings made through the Fit Me In.com.au System and any monies paid or payable prior to termination will be dealt with in accordance with the conditions of this agreement notwithstanding termination.

22. We may terminate this agreement immediately by giving you written notice if: o You become insolvent or subject to external administration, enter into liquidation or enter into a scheme of arrangement with your creditors;

o You breach the terms of this agreement;

o We do not consider your performance under this agreement or the level of sales or quality of service to be satisfactory.

o We become aware of a change of ownership which has not been disclosed to us.23. This agreement does not create any legal relationship of partnership or joint venture. We act as your agent only in dealing with customers and potential customers.

24. You release and waive all rights to commence proceedings or take any other action against us arising out of any claims, actions, demands, proceedings and liability which you may have or claim to have or but for this release and waiver and might have had against us for any failure to perform our obligations under this agreement due to any cause reasonably beyond our control including the unavailability of the Fit Me In.com.au System.

25. This agreement is governed by the laws of Queensland and the parties submit to the jurisdiction of the Queensland courts.

26. If you are a management entity or agent of the operator of the salons the subject of this agreement, you represent and warrant that you have full authority to enter into this agreement on behalf of the salon owner.

27. You must ensure that, in relation to each booking, you will sight photo ID to confirm the identity of the client acknowledging that the client may be contacted and obligated to pay full monies owing for the service if for any reason whatsoever the payment is denied or charged back– including because of fraud.

28. Subject to an express agreement to the contrary, this agreement supersedes and takes precedence over any other agreement made online or electronically with you in relation to Fit Me In - even if that agreement is made subsequent to this agreement.

29. In this Agreement unless the context otherwise requires:

o words importing the singular number shall include the plural number and vice versa;

o words importing one gender shall include every gender;

o every agreement or undertaking expressed or implied by which more persons than one agree or undertake any obligation and/or derive any benefit in terms of this Agreement shall bind and/or endure for the benefit of such persons jointly and each of them severally;

o any reference to any of the parties by their defined terms includes that party's executors, administrators and permitted assigns, or being a company, its successors and permitted assigns;

o reference to a person includes a corporation and vice versa;

30. For the purposes of this agreement:

You means the individual company or other entity entering into this agreement with Us.

We / Us means Fit Me In.com.au ABN 91138912302

Fit Me In means the Fit Me In.com.au online booking system whether operating under the Fit Me In.com.au brand, or otherwise.

Termination Date means the date that this agreement is validly terminated in accordance with clauses 20 or 21 above.